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What pokebets Collects and How We Use It

Your account data stays with us — we do not sell it, share it with advertisers, or use it in ways you haven't agreed to.

No data sellingPayPal, Venmo, Play+ payment data securedAccount-level data access on requestUS-based data handling practicesContact us anytime to review your info
pokebets What pokebets Collects and How We Use It
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Live Chat Start a live chat session from your account dashboard. A support agent can walk you through a data access request or help you update personal details on file.
Email Support Send a detailed request to our privacy team by email. Include your registered email address so we can locate your account and respond to your specific question.
Account Settings Some data changes — like updating your phone number or linked PayPal address — can be completed directly inside Account Settings without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Cookies and Session Tracking We use session cookies to keep your NFL or NBA betting markets loaded when you return. You can clear or block cookies through your browser; doing so may require you to log in again.
Account Security Controls Your account is protected by password hashing and multi-factor verification. Any login from an unrecognized device triggers an additional check before access is granted.
Data Retention Windows We keep transaction records for the period required by applicable state financial regulations. After that window closes, inactive account data is deleted from production systems.
Your Right to Request Changes You can request a copy of the data we hold, ask us to correct it, or request deletion where state law permits. Contact us via live chat or email to start that process.

Common Questions About Your Privacy at pokebets

These are the questions we hear most from account holders about how their data is handled, stored, and protected on pokebets.

No. We do not sell, rent, or trade your personal information. Data is shared only with payment processors like PayPal, Venmo, and Play+ to complete your transactions.

We store only a transaction reference and account identifier — not your full PayPal or Venmo credentials. Those platforms handle their own secure authentication entirely on their end.

Yes. Submit a data access request through live chat or by email. Include your registered account email, and we will respond with the data we hold on your account.

Session cookies keep your account active between visits on your phone. If you clear cookies in your mobile browser, you will be prompted to log in and verify your identity again.

Retention periods follow applicable state and federal financial regulations. Once the required period ends, records are removed from active systems and are no longer accessible.

Contact us immediately through live chat. Change your password right away. We will review access logs for your account and escalate to our security team within one business day.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.